Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaiden Watson

Jaiden Watson

November 6, 2024

5  out of  5
rating by Jaiden Watson
"Valerie is amazing! I recently had the pleasure of working with her and I couldn't be more impressed with the level of service and professionalism she provided. From the very first consultation, Valerie took the time to understand my needs and helped me navigate all of my insurance options. They were patient, informative, and made sure I understood all my options before making any decisions."
Profile photo of mengmei chen

mengmei chen

November 6, 2024

1  out of  5
rating by mengmei chen
"A very bad state farm auto insurance broker. When you buy insurance, the attitude is very good. When you encounter problems and need consultation, you can never find anyone. She doesn't answer the phone, emails, or text messages. Even when you call to ask, she is arrogant and rude. I don't know if this lady has any professionalism. I can only say that if you want to experience the most basic good communication and consultation experience, don't be here. The front desk operator Valerie is really unacceptable! Everyone should avoid Ms. Saherrx and Ms. Valerix."
Profile photo of Ron San Jose

Ron San Jose

October 22, 2024

5  out of  5
rating by Ron San Jose
"Thank you Saherra for helping me with my automobile policy. Saherra with her due diligence provided me a best possible quote. Thank you Saherra! Ron"
We responded:
"Hi Ron, thank you for your five-star review! We are thrilled to hear Saherra was able to assist you with a coverage plan within your budget. Her dedication and diligence are what makes her such a fantastic part of our team. We'll be sure to pass along your kind words to her. - Michael "
Profile photo of Paul Gooden

Paul Gooden

October 17, 2024

4  out of  5
rating by Paul Gooden
"Khalia was great. Her customer service was top notch. Even though she couldn't match or beat my current rates, she was professional and followed up as she should've. I appreciated her call."
We responded:
"Thank you for your kind words Paul! Hopefully one day we will be able to have you join the State farm family. "
Profile photo of Maricela Reyes

Maricela Reyes

October 15, 2024

5  out of  5
rating by Maricela Reyes
"Valerie provided me with excellent customer service. I had to call a few times before making my decision on moving forward with State Farm. Each time I called, she answered all my questions and gave me a few suggestions that took care of my needs."
We responded:
"Maricela, were happy to have you join us and the State Farm family. I'm really happy to hear Valerie was able to answer all your questions and you made a great decision choosing us! Thank you"
Profile photo of ashley alama

ashley alama

October 10, 2024

5  out of  5
rating by ashley alama
"Saherra was very helpful in explaining my current insurance rates and ensured I understood all the details. Highly recommend. Thank you Saherra!"
We responded:
"Hi Ashley, thank you for your five-star review and recommendation. Our team is thrilled to hear that Saherra clearly explained the process. She's committed to providing five-star service, and it's good to know you had a positive experience. We hope to work with you again soon. - Michael"
Profile photo of OhNoValerie

OhNoValerie

October 8, 2024

5  out of  5
rating by OhNoValerie
"Recently got insurance with them and it was so easy and quick thanks to the help of Saherra . She was very helpful and explained everything to me very thoroughly. 10/10 experience I definitely recommend !!!"
We responded:
"Hi OhNoValerie, thank you for sharing your experience! The Michael Barraza State Farm Agent team is happy to learn Saherra made the process quick for you and that she provided thorough explanations during the insurance process. We appreciate your recommendation. - Michael"
Profile photo of Carolina Castro

Carolina Castro

October 7, 2024

5  out of  5
rating by Carolina Castro
"Best Auto Insurance out there! Valerie has helped me so much, responded to all of my questions & phone calls when I was getting a quote, helped me with a glass claim & had it replaced in less than a week, highly recommend giving them a call, Valerie has such great customer service 10/10"
We responded:
"Hi Carolina, thank you for your kind words! Our team is delighted to hear Valerie provided excellent service and efficiently helped with your insurance needs. We pride ourselves on delivering top-notch customer care, and it's wonderful to know Valerie went above and beyond for you. If you have additional questions or concerns, please don't hesitate to reach out. - Michael"
Profile photo of Edwardo Lopez

Edwardo Lopez

September 30, 2024

5  out of  5
rating by Edwardo Lopez
"Great service Great price."
We responded:
"Hi Edwardo, thank you for your five star review! The Michael Barraza State Farm Agent team is thrilled to hear about your five-star experience. We are happy to learn we have provided you with budget-friendly coverage. We hope to serve you again soon. - Michael"
Profile photo of Angel Munguia

Angel Munguia

September 20, 2024

5  out of  5
rating by Angel Munguia
"Saherra Meda was extremely helpful while making my payment. Meda answered the phone in a timely manner and was pleasant while addressing my concern. She asked me if I wanted to save my card on file so I can make payments on the future."
We responded:
"Were glad to hear you had a great experience with Saherra, Angel."
Profile photo of Antonio Urias

Antonio Urias

September 19, 2024

5  out of  5
rating by Antonio Urias
"Saherra Meda help me out with a situation I had with my insurance policy, She always kept me inform of everything, she has outstanding customer service skills. Thank you very much Saherra."
We responded:
"Hi Antonio, thank you for your top-notch review! We are delighted to hear Saherra was able to assist you with your coverage plan and kept you well-informed throughout the process. Our team strives to provide excellent customer service, and we are glad Saherra went above and beyond to assist you. We hope to serve you again soon. - Michael"
Profile photo of Joana Bravo

Joana Bravo

September 10, 2024

5  out of  5
rating by Joana Bravo
"I work nearby and a few patients of mine and a friend recommended I go get a quote with State Farm they all stated how nice and good they were and sure enough they were right. I went in and right away I was greeted by Saherra. She was super nice and professional. Saherra I give you a 10/10. Thank you for making this so quick and easy."
We responded:
"Hi Joana, Thank you for sharing your experience! Our team is thrilled to hear that your friends and patients recommended you and that Saherra was able to live up to those high expectations. We are glad to hear she was able to assist you with quote and made your visit quick, simple, and enjoyable. We truly appreciate your feedback. – Michael"
Profile photo of LaTasha Martin

LaTasha Martin

August 15, 2024

5  out of  5
rating by LaTasha Martin
"Kahlia was very helpful, I’ve spoken with her on several different occasions and she’s always pleasant knowledgeable and helpful. I appreciate good associates like her."
We responded:
"LaTasha, we appreciate you leaving kind words for Kahlia, I'm happy to hear you had a good experience with the team and her. :)"
Profile photo of Felix Garcia

Felix Garcia

August 14, 2024

5  out of  5
rating by Felix Garcia
"I had a billing question and Khalia helped me. Answered all my questions, double-checked just to make sure and was very courteous. Issue resolved, and made it all as easy as possible. Great office for all your insurance needs"
We responded:
"Thank you for sharing your positive experience with Khalia! We're glad to hear that she provided excellent customer service and resolved your billing question. We strive to make the insurance process as easy as possible for our customers. If you have any further inquiries, please don't hesitate to reach out."
Profile photo of Alexis Espinoza

Alexis Espinoza

August 14, 2024

5  out of  5
rating by Alexis Espinoza
"Valerie is such a big help. When I first started looking around for insurances i really took note of Valerie responding back to me fast. Now that I do have State Farm, she’s helped me so much gave me a great quote for my insurance and is very great with explaining the policies. I definitely recommend if you are looking at insurances then to give them a call, super helpful stayed within my budget and always responding quickly to any email questions I have. Valerie is so great ! I really do recommend this Insurance Agency to anyone."
We responded:
"Thank you for your kind words! We're glad to hear that Valerie provided excellent service and helped you find a great insurance quote. We appreciate your recommendation and are here to assist with any questions you may have in the future."
Profile photo of Francine Diekmann

Francine Diekmann

August 14, 2024

5  out of  5
rating by Francine Diekmann
"Michael Barraza is amazing. Very helpful and gets answers to all my questions almost immediately. Couldn't ask for better customer service!! Thank you!!!"
We responded:
"It was a pleasure working with you Francine, thank you for being so understanding."
Profile photo of Catherine Lerma

Catherine Lerma

July 24, 2024

5  out of  5
rating by Catherine Lerma
"Valerie Perez and Michael Barraza have given me excellent service! Aways quick responding to any questions I have. Thanks!"
We responded:
" We're glad to hear that they provided you with excellent service and were quick to respond to your questions. We'll make sure to pass on your appreciation to them. Thank you for your feedback!"
Profile photo of tracey niter

tracey niter

July 19, 2024

5  out of  5
rating by tracey niter
"Kahila White was the best representative ever she made it so easy I was able to understand everything explained to me regarding my car and life insurance she helped me out much it was a pleasure dealing with her, She’s awesome. Five stars to Kahlia White. Thank you very much."
We responded:
"Hi Tracey, I'm happy to hear you had a great experience with Kahlia! We appreciate the 5 stars!"
Profile photo of Julie Austin

Julie Austin

July 19, 2024

5  out of  5
rating by Julie Austin
"Trusted! The staff is available no matter what Insurance needs you have! I am above beyond satisfied with their efforts and support, no matter what! A really important issue, that does not have a dollar value is COMMUNICATION!! Always here for me with a human voice, ready to support my needs!! After receiving a notification from the insurance company I've had for years, that are no longer going to be covering California, I did my du diligence and found an agent with State Farm Insurance, by the name of Michael Barraza! Michael and his staff were able to look at my exciting policing and spoke to me at which is a rare anymore. Because car insurance is a law, I wasn't interested in getting my needs met with a company that has human interaction, not commercials, AI, or social media comments. Michael Barraza and his staff is my choice for insurance purposes! Do your homework and you make this choice with common sense!! Does anyone remember common sense anymore?"
We responded:
"Hello Julie, we appreciate you taking the time to write out a thoughtful review! We will always do our best to provide great customer service to all of our insureds!"
Profile photo of Catherine Brown

Catherine Brown

July 15, 2024

5  out of  5
rating by Catherine Brown
"Kahlia was extremely Customer Service orientated. She was thorough and had attention to detail. She was patient and gave me ALL the information I needed"
We responded:
"Catherine! I'm so happy to hear you such a wonderful experience with Kahlia. Kahlia really goes the extra mile to make sure all of our insureds are helped :)"
Profile photo of Ruth Harvey

Ruth Harvey

June 6, 2024

5  out of  5
rating by Ruth Harvey
"Kahlia is always very helpful. I love my StateFarm family"
Profile photo of Dennis Tolbert

Dennis Tolbert

June 3, 2024

5  out of  5
rating by Dennis Tolbert
"Saherra made the move from my current insurance to State Farm very easy ,Very knowledgeable and a pleasure to work with . Thank you very much."
Profile photo of victoria Kaza

victoria Kaza

May 23, 2024

5  out of  5
rating by victoria Kaza
"Saherra helped me out today and she was the nicest agent I’ve talked to and would highly recommend to my family and friends. Thank you again for your help (:"
We responded:
"Thank you for your kind review, Victoria. Please feel free to refer and friends and family :) "
Profile photo of Yadira Hernandez

Yadira Hernandez

May 23, 2024

5  out of  5
rating by Yadira Hernandez
"I had a great experience with Sahree she so helpful and always had an answer for me and always respectful. The part about this insurance she gave me a good deal and was so understanding to my needs and she found a solution for me . Thank You"
We responded:
"Yadira, I'm glad to hear you had a great experience with Saherra. Welcome to State Farm!"
Profile photo of Brisel Ramirez

Brisel Ramirez

May 23, 2024

5  out of  5
rating by Brisel Ramirez
"Kahlia is an absolute pleasure to work with. Makes everything seamless and makes you feel comfortable from start to finish I would 100% recommend her to any one of my friends or family for any of their insurance needs. Thanks Kahlia for always going above and beyond for me!"
We responded:
"Brisel, we appreciate your review. I'm glad Kahlia made you feel comfortable throughout your interaction with her. Please send any referrals our way whenever :) Thank you!"